GFORGOV

Generic Freshdesk API v2 tools for Hermes Agent. Unaffiliated community connector, not a Freshworks product. Disclosure: calls the account's native Freshdesk HTTPS origin with profile-scoped secrets FRESHDESK_DOMAIN and FRESHDESK_API_KEY; downloads an attachment into the Hermes cache only from that ticket's own attachment hosts; the two write tools escalate to Hermes human approval and fail closed when no person is present. No third-party dependencies, shell commands, telemetry, or self-updater.